Understanding conflict resolution styles
The TKI is a an assessment that determines how you tend to respond to conflict (when your needs differ from those of another person), and what other conflict-handling options are available to you. It takes about 20 minutes to complete and there are no right or wrong answers!
In a recent survey, 79% of customers consider the TKI tool’s conflict management applications to be the most valuable to their organization. The instrument helps people understand how using different conflict management styles affects interpersonal and group dynamics, empowering them to choose the best approach for any situation.
We help you interpret your results (as well as those of other people) with regard to five conflict-handling modes: competing, collaborating, compromising, avoiding, and accommodating. We also dive into the underlying dimensions of conflict management: assertiveness and cooperativeness, as well as the three additional dimensions for interpreting conflict-handling behavior: the distributive, integrative, and protective dimensions.